User Rights
User Rights
Users have rights regarding their personal data, including access, correction, and deletion.
Rights may be subject to legal limitations in certain circumstances.
Privacy Policy Overview
This privacy policy outlines how we handle personal data collected through our services.
Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Requests
Rights Requests
Requests for exercising rights can be submitted through the contact information provided.
We respond to verified rights requests within the timeframe required by law.
Data Retention
Data Retention Policy
Personal data is retained only as long as necessary to fulfill the purposes outlined in this policy.
Retention periods are reviewed periodically and data is deleted when no longer necessary.
Policy Updates
Policy Updates
We will notify users of significant updates to this privacy policy via our website.
Material changes to this policy are communicated through appropriate channels.
01
Data Collection Practices
We collect personal data such as names, contact information, and details related to noise complaints to facilitate mediation services.
The categories of data collected depend on how users interact with our services.
02
Sources of Data
Personal data is obtained from user submissions, feedback, and interactions with our website.
Data is received directly from users or generated through service interactions.
03
Types of Cookies Used
We utilize essential cookies for functionality and analytical cookies for performance tracking.
Cookies vary by purpose and may be session-based or persistent.
04
Cookie Management
Cookies are used to enhance user experience and analyze website traffic.
Users may adjust cookie preferences through browser settings at any time.
Purpose of use
Purposes of Data Processing
We process personal data to provide mediation services and improve user experience.
Processing is limited to the purposes described in this policy.
Third-party sharing
Data Sharing with Partners
We may share data with service providers who assist in our operations under strict confidentiality.
Third parties receiving data are bound by confidentiality obligations.
Legal basis
Legal Disclosures
We may share personal data with legal authorities when mandated by law or to protect rights.
Disclosure to authorities occurs only when required by applicable law.
Contact Information
Email
Phone
+41 21 884 77 71
Address
Pumpwerkstrasse 4A, 4142 Münchenstein
General inquiries